Payment Assistance
Ozarks Healthcare (OZH) is dedicated to providing quality, accessible healthcare to everyone. Our policy is to provide services without regard to race, color, religion, sex, national origin, age, and handicap. We understand that medical bills are often unexpected or that financial status can change. OZH Patient Financial Services are here to help all patients confidentially and compassionately address their financial obligations. Please contact us so that we can assist you to take advantage of the many options for payment available to you, such as bank loans, payment plans, prompt payment discounts, and financial assistance.
Help us to better serve you by contacting one of our friendly and compassionate financial service counselors at 417-257-6701.
Bank Loans
OZH assists patients with securing low-interest bank loans offered through local community banks throughout our service area, to assist in resolving their outstanding balance.
If you are interested in this option, please contact Patient Financial Services at 417-257-6701.
CareCredit Healthcare Credit Card
Whether it's a routine checkup or emergency surgery, you shouldn't have to worry about how to get the best medical care. That’s why OZH is pleased to accept the CareCredit healthcare credit card. CareCredit lets you say "yes" to recommend treatment and pay for it in convenient monthly payments that fit your budget.
CareCredit is the healthcare credit card designed exclusively for healthcare services with special financing options.* With CareCredit, you can use your card for all of your follow-up care as well as annual checkups.
Learn more by visiting www.carecredit.com or contacting our office. Ready to apply? Apply Online for your CareCredit card today.
*Subject to credit approval. Minimum monthly payments required. Ask us for details.
Extended Payments
OZH requires payment in full upon receipt of a statement. If unable to pay in full, extended payments may be an option to resolve your balance.
Monthly payments will be based upon the total balance and may increase if your total balance increases. If you are interested in this option, please contact Patient Financial Services at 417-257-6701.
Financial Assistance:
Plain Language Summary
To ensure that quality medical care is available to all of our patients, OZH has a financial assistance program to support the uninsured or underinsured. You may receive assistance up to 100 percent based on your income and assets.
OZH Financial Counselors are available Monday through Friday from 8 a.m. to 5 p.m. to answer questions concerning billing, payment options, or financial assistance. Financial counselors are located in the Financial Services Department located at the Parkway Center in West Plains. They may be contacted by calling 417-257-6709 or toll-free at 1-888-257-8389.
If you do not have insurance, you may qualify for discounted medical services. You must fill out an application to get these discounts.
Physicians employed by the hospital, as well as those affiliated with the Cancer Treatment Center, Heart Care Services, Internal Medicine, Neuroscience Center, Orthopedic Clinic, Pain Management Clinic, Rheumatology Clinic, Surgical Specialists Clinic, Urology Clinic, West Plains Imaging, and Wound Care Clinic, are covered by this financial assistance policy. However, physicians on the attached list are not covered.
Download an application.
Read OZH's policy on financial assistance.
For Alton Medical Clinic, Behavioral Healthcare, Gainesville Medical Clinic, Mammoth Spring Medical Clinic, McVicker Family Healthcare (Mountain View Medical Clinic), Mountain Grove Medical Complex, Shannon County Medical Clinic (Winona Medical Clinic), Thayer Medical Clinic, Women's Healthcare Clinic, and Urgent Care Clinic.
Community Care Behavioral Health Organization (CCBHO) Sliding Fee Scale
Read OZH's Financial Assistance Policy for the above clinics and Download an application.
OZH will provide uncompensated services for those patients who have emergency conditions and/or can demonstrate that they do not have adequate financial resources to pay for the care.
Federal and state laws require all hospitals to seek payment for care provided. This means unpaid bills can ultimately be turned over to a collection agency, which can affect credit status. Therefore, it is important to contact Patient Accounts if you think you may experience a problem with paying your bill. We treat all questions and personal information with confidentiality and courtesy.
