Ozarks Healthcare is a system of care encompassing primary care and specialty clinics, along with complete rehabilitation, behavioral healthcare, and home care services. While the 114-bed acute care hospital cares for more than 5,400 admissions, the entire medical system has more than 364,000 patient visits annually in South Central Missouri and Northern Arkansas.

Ozarks Healthcare Emergency Department

1100 Kentucky Avenue West Plains, MO 65775

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Contact Information

  • Main: 417-257-6789

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Hours of Operation

Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours

Open 24 hours a day, 7 days a week.

Service Line

About the Emergency Department

  • Designed to treat the more than 20,000 patients who visit the Ozarks Healthcare Emergency Department each year
  • Private registration areas
  • 2 large, private trauma/major medical rooms
  • A state-of-the-art cardiac monitoring system
  • Level II Stroke Center
  • Decontamination room
  • Advanced technological headboard designs
  • Expanded waiting areas
  • Designated COVID-19 waiting room
  • Open 24 hours a day, seven days a week

Patient Rooms

16 Private Patient Rooms, including 2 major medical trauma rooms, are designed to provide adequate space to comfortably treat the more than 20,000 patients who seek care from Ozarks Healthcare's Emergency Department each year.

Each room has a state-of-the-art cardiac monitoring system by Nihon Kohden.

12-lead EKG capabilities to measure the electrical activity of the heartbeat and access to Portable Imaging Equipment. In addition, two of the patient rooms are negative pressure with systems that can be activated to prevent contaminated air in the rooms from reaching other parts of the hospital or ED.

Each room has a television and telephone to make the patient and their family more comfortable.

Patient Care

The Emergency Department offers direct access to the Ozarks Healthcare Laboratory, which has a 24-hour-a-day, seven-day-a-week staff that includes degreed medical technologists who can perform almost any lab testing in house.

A patient nutrition station can provide food and beverages for Emergency Department patients.

A private patient consult room is available for families, who may be in need of a private area to speak with a physician.

A decontamination area can be accessed from the exterior of the hospital to keep harmful contaminants out of the hospital. The decontamination room includes several different kinds of showers to accommodate the different decontamination needs of various chemicals.

Level II Stroke Center. Awarded primary stroke certification by HFAP. The certification confirms that the multidisciplinary stroke team is providing high-quality care as determined by an independent, external process of evaluation.