Published on July 26, 2024

Ozarks Healthcare receives KLAS Arch Collaborative Recognition 

Ozarks Healthcare has received an Electronic Health Records (EHR) Experience Breakthrough recognition from the KLAS Arch Collaborative in Salt Lake City, Utah, for improvements the health system has made in the EHR experience for its providers and nurses. This recognition is given to organizations who improve their Net EHR Experience Score (NEES) by 15 or more points.

“We’re proud of the progress we have made in improving the EHR experience for our providers and nurses,” Dr. Priscilla A. Frase, Chief Medical Information Officer (CMIO) at Ozarks Healthcare, said. “An enhanced EHR experience is critical to our goal of enabling staff to provide better, evidence-based care through more effective use of the EHR.”

Healthcare provider members of the Arch Collaborative draw on the experience of hundreds of fellow organizations and the findings based on interviews with more than 500,000 clinicians regarding their EHR experience. The most effective, proven strategies are identified and made available for Arch members to learn from. This is the first year the Arch Collaborative has given the EHR Experience Breakthrough Recognition and more are planned in subsequent years.

Coray Tate, VP of Clinician Experience for the Arch Collaborative at KLAS Research, congratulated the recipients.

“These organizations recognized with the EHR Experience Breakthrough Recognition for improvement have made significant increases to their physician’s or nurse’s effectiveness with the EHR. Clinicians at these health systems are benefiting from their hard work to apply Collaborative-verified approaches to improving EHR experience. This is a win for nurses, physicians, and, ultimately, their patients.”

About the Arch Collaborative at KLAS Research

The Arch Collaborative at KLAS Research is a group of healthcare organizations committed to improving the EHR experience for clinicians. Through standardized surveys and benchmarking, healthcare organizations collaborate to uncover best practices for reducing burnout, increasing efficiency and accuracy, and improving patient care. KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider’s voice. Follow KLAS on Twitter. Learn more about KLAS and the Arch Collaborative at:klasresearch.com.

Ozarks Healthcare is a not-for-profit health system that serves more than 160,000 residents across south-central Missouri and northern Arkansas. With its main campus residing in West Plains, Missouri, the health system offers a full spectrum of healthcare for all ages through its 114-bed hospital, behavioral health, therapies, pharmacies, rehabilitation, and home care services, along with specialty and family medicine clinics. Ozarks Healthcare has rural locations across an eight-county service area and is accredited by the Joint Commission on Accreditation of Health Care Organizations.

Priscilla A. Frase, Chief Medical Information Officer (CMIO) at Ozarks Healthcare accepting an Electronic Health Records (EHR) Experience Breakthrough recognition from the KLAS Arch Collaborative in Salt Lake City, Utah

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Ozarks Healthcare Media Team
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